Step by step
Download the invoice from Elfsight
Open the Elfsight Dashboard and select Billing.
Find the transaction in Payment History.
Use its Download icon to save the invoice PDF.
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Older documents
Where historical invoices are stored
Dashboard → Billing → Payment History
Missing evidence
What to do if an invoice is missing
If the transaction has no download button, contact Elfsight support. Paddle's portal and the checkout email provide alternative access.
Troubleshooting
Common retrieval problems
- If the transaction has no download button, contact Elfsight support. Paddle's portal and the checkout email provide alternative access.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Elfsight charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.