Step by step
Download the invoice from Evernote
Sign in to the account that paid for the subscription.
For individual plans, open account settings → Billing; for Teams or Enterprise, use the admin console → Billing history.
Find the transaction for the required date.
Choose Invoice and save the document using its available controls.
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Older documents
Where historical invoices are stored
Account Billing History, or admin console → Billing history
Missing evidence
What to do if an invoice is missing
Apple and Google Play receipts must be retrieved through those stores. Evernote displays up to 24 months of billing history.
Troubleshooting
Common retrieval problems
- Not every refund appears in purchase history.
Reconciliation
Match the invoice to a card or bank charge
- Compare the order number, payment method and amount; use separate refund evidence when necessary.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.