Step by step
Download the invoice from Filestage
Sign in as a team admin and open the Teams page.
Select Billing, scroll down, and choose Show invoices.
Select the invoice name in the history to open and download it.
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Older documents
Where historical invoices are stored
Teams → Billing → Show invoices
Missing evidence
What to do if an invoice is missing
The newest invoices appear first. Filestage uses the team name as the name on its invoices.
Troubleshooting
Common retrieval problems
- The newest invoices appear first. Filestage uses the team name as the name on its invoices.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Filestage charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.