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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Fillout invoices

Open Settings → Billing & usage, choose View invoices, and select an Invoice History entry to download its invoice or receipt.

Step by step

Download the invoice from Fillout

  1. Open the account-name menu and choose Settings → Billing & usage.

  2. Select View invoices in the billing portal.

  3. Open the required entry under Invoice History.

  4. In the new tab, choose Download invoice or Download receipt.

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Older documents

Where historical invoices are stored

Settings → Billing & usage → View invoices → Invoice History.

Missing evidence

What to do if an invoice is missing

Only organization admins can access billing. Ask an admin to retrieve the document and confirm that the payment is for Fillout rather than a separate Zite subscription.

Troubleshooting

Common retrieval problems

  • Fillout and Zite plans are billed separately. A mid-cycle upgrade can produce a prorated charge.

Reconciliation

Match the invoice to a card or bank charge

  • Match the USD invoice amount first; a bank conversion can make the statement amount different.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Fillout: official billing help ↗official