Step by step
Download the invoice from Fiverr
Sign in using a desktop browser and select your profile image.
Open Billing and Payments, then Billing History.
Use PDF beside a paid order, or select multiple invoices for a ZIP of PDFs.
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Older documents
Where historical invoices are stored
Billing and Payments → Billing History
Missing evidence
What to do if an invoice is missing
Downloads are unavailable in the mobile app. Pro and organization accounts require an Admin or Billing Manager; invoices before May 2021 require support.
Troubleshooting
Common retrieval problems
- Downloads are unavailable in the mobile app. Pro and organization accounts require an Admin or Billing Manager; invoices before May 2021 require support.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Fiverr charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Fiverr: official billing help ↗official