Step by step
Download the invoice from FreeAgent
Sign in with full level-8 access and choose Billing from the top-right menu.
Find Invoice History and select the date of the subscription invoice.
Choose Save As PDF at the top right of the invoice.
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Older documents
Where historical invoices are stored
Billing → Invoice History
Missing evidence
What to do if an invoice is missing
This is subscription billing, not invoices issued to your customers. App Store subscribers should also look for Apple's invoice email.
Troubleshooting
Common retrieval problems
- This is subscription billing, not invoices issued to your customers. App Store subscribers should also look for Apple's invoice email.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the FreeAgent charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.