Step by step
Download the invoice from GetResponse
Sign in to the account used for the paid subscription.
Open Profile → Billing → Billing history.
Locate the payment and select its PDF icon.
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Older documents
Where historical invoices are stored
Profile → Billing → Billing history.
Missing evidence
What to do if an invoice is missing
Search the account's login email for the invoice automatically sent after a completed payment. Confirm the account and charge date before asking support for a missing copy.
Troubleshooting
Common retrieval problems
- A payment that has not completed may not have the invoice you expect in the paid history.
Reconciliation
Match the invoice to a card or bank charge
- Match the billed currency and total as well as the date, especially when the bank converts currencies.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.