Step by step
Download the invoice from Gusto
Sign in to the Gusto Admin account for the billed company.
Select the company name and open Settings > Plan & billing.
Choose See all invoices and find the billing month.
Select View Invoice and save the charge summary and detail pages.
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Older documents
Where historical invoices are stored
Company > Settings > Plan & billing > See all invoices
Missing evidence
What to do if an invoice is missing
Confirm administrator permission and whether the company is billed through its accountant; accountant-billed customers cannot view these invoices in Gusto.
Troubleshooting
Common retrieval problems
- The company is billed through an accountant rather than Gusto directly.
- An administrator lacks access to Plan & billing.
Reconciliation
Match the invoice to a card or bank charge
- Match company, invoice month, base plan, employee or contractor fees, and total.
- Remember that invoices are posted for the preceding month's service.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.