Step by step
Download the invoice from HelpCrunch
Open Settings → Billing and choose Invoices.
Select the invoice for the required period.
Click Download invoice in the side panel to save the PDF.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Settings → Billing → Invoices
Missing evidence
What to do if an invoice is missing
Ask the account's billing administrator or HelpCrunch support for the record if it is unavailable.
Troubleshooting
Common retrieval problems
- Subscription changes and invoice retrieval are separate actions within Billing.
Reconciliation
Match the invoice to a card or bank charge
- Keep the billed period and plan details with the invoice to distinguish recurring and additional usage charges.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.