Step by step
Download the invoice from Hospitable
Open Settings and choose Plans & Billing.
Select Invoices from the sidebar and find the billing period.
Use Download beside the invoice to save its PDF.
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Older documents
Where historical invoices are stored
Settings → Plans & Billing → Invoices
Missing evidence
What to do if an invoice is missing
To check which properties caused a charge, use Active properties and select the matching invoice; billed add-ons expose the associated reservations.
Troubleshooting
Common retrieval problems
- To check which properties caused a charge, use Active properties and select the matching invoice; billed add-ons expose the associated reservations.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Hospitable charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.