Step by step
Download the invoice from Hubstaff
Select the organization associated with the subscription.
Open Settings → Billing and its billing history.
Open the three-dot menu beside the invoice and choose Download.
Use View summary for the charge breakdown, or View PDF to inspect the document in your browser.
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Older documents
Where historical invoices are stored
Organization → Settings → Billing → billing history.
Missing evidence
What to do if an invoice is missing
Confirm the selected organization and billing permissions. Ask its billing administrator for the invoice if the list is unavailable.
Troubleshooting
Common retrieval problems
- The summary can include members, added seats, taxes, and applied credit; its total may differ from a simple plan-price calculation.
Reconciliation
Match the invoice to a card or bank charge
- Compare the period and any applied credits with the payment before allocating the cost across members.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.