Step by step
Download the invoice from Instantly
Open the Payment and Invoices tab for the billed workspace.
Scroll to Invoices and find the charge by date and amount.
Choose Download to open its details and retrieve the receipt.
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Older documents
Where historical invoices are stored
Payment and Invoices → Invoices
Missing evidence
What to do if an invoice is missing
Receipts also arrive by email after payment. Check the payment status so an open invoice is not mistaken for a paid receipt.
Troubleshooting
Common retrieval problems
- Receipts also arrive by email after payment. Check the payment status so an open invoice is not mistaken for a paid receipt.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Instantly charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.