Step by step
Download the invoice from Jasper
Sign in to Jasper and select your name at the top left.
Open Workspace settings, then the Plans tab.
Under Invoices, choose View Billing History.
Select the billing date and download the invoice or receipt from the linked page.
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Older documents
Where historical invoices are stored
Workspace settings → Plans → View Billing History
Missing evidence
What to do if an invoice is missing
For a cancelled account, ask Jasper support at hey@jasper.ai for previous records and include the email associated with the account.
Troubleshooting
Common retrieval problems
- The account used by an employee may differ from the workspace that paid for the subscription.
Reconciliation
Match the invoice to a card or bank charge
- Match the transaction date, amount and workspace before attaching the document to an expense.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Jasper: Download invoices ↗official