Step by step
Download the invoice from Jotform
Open the workspace avatar menu and select Settings.
In the settings page that opens, choose Billing on the left.
Find the required invoice and select its download icon.
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Older documents
Where historical invoices are stored
Workspace avatar → Settings → Billing.
Missing evidence
What to do if an invoice is missing
Confirm the subscription account and ask its billing administrator if the invoice section is unavailable.
Troubleshooting
Common retrieval problems
- Invoices generated by your forms are different from the invoices for your Jotform plan.
Reconciliation
Match the invoice to a card or bank charge
- Record the subscription account, invoice date, and total before matching the platform fee.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Jotform: official billing help ↗official