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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Jotform invoices

Open Settings from the workspace avatar, select Billing, and use the download icon beside the invoice.

Step by step

Download the invoice from Jotform

  1. Open the workspace avatar menu and select Settings.

  2. In the settings page that opens, choose Billing on the left.

  3. Find the required invoice and select its download icon.

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Older documents

Where historical invoices are stored

Workspace avatar → Settings → Billing.

Missing evidence

What to do if an invoice is missing

Confirm the subscription account and ask its billing administrator if the invoice section is unavailable.

Troubleshooting

Common retrieval problems

  • Invoices generated by your forms are different from the invoices for your Jotform plan.

Reconciliation

Match the invoice to a card or bank charge

  • Record the subscription account, invoice date, and total before matching the platform fee.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Jotform: official billing help ↗official