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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Kapwing invoices

Open your workspace settings and the Billing tab, then choose View Receipt beside the charge.

Step by step

Download the invoice from Kapwing

  1. Select the workspace that holds the paid plan.

  2. Open its Settings and choose Billing.

  3. Use View Receipt for the charge you need, then save the available document.

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Older documents

Where historical invoices are stored

Workspace Settings → Billing → View Receipt.

Missing evidence

What to do if an invoice is missing

Check the email address associated with the account: Kapwing sends a payment email after each charge. Confirm the workspace before contacting support.

Troubleshooting

Common retrieval problems

  • A missing email does not mean the record is unavailable; the workspace billing area provides another route.

Reconciliation

Match the invoice to a card or bank charge

  • Store the workspace name with the receipt to separate subscriptions for different teams.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Kapwing: official billing help ↗official