Step by step
Download the invoice from LearnWorlds
Open My account, then Account & Billing and Invoices.
If Plans opens first, use the back arrow and select Invoices.
Open the three-dot menu on the invoice and choose Download invoice.
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Older documents
Where historical invoices are stored
My account → Account & Billing → Invoices
Missing evidence
What to do if an invoice is missing
The billing dashboard can combine invoices for multiple schools; use the downloaded document to inspect credits, taxes and other adjustments.
Troubleshooting
Common retrieval problems
- The billing dashboard can combine invoices for multiple schools; use the downloaded document to inspect credits, taxes and other adjustments.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the LearnWorlds charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.