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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Mailgun invoices

Open the Profile menu → Plan & Billing → Invoices, then select the invoice number.

Step by step

Download the invoice from Mailgun

  1. Open the Profile menu in the Mailgun Control Panel.

  2. Choose Plan & Billing, then Invoices.

  3. Select the invoice number and review the summary and charge details.

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Older documents

Where historical invoices are stored

Profile → Plan & Billing → Invoices

Missing evidence

What to do if an invoice is missing

Confirm the account and billing month; ask Mailgun support for a missing record.

Troubleshooting

Common retrieval problems

  • Invoice usage periods use UTC and may not align with your chosen log-display timezone.

Reconciliation

Match the invoice to a card or bank charge

  • Reconcile the final total across the plan, message and validation charges; zero-dollar invoices need no bank match.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Mailgun: official billing help ↗official