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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Mailjet invoices

Go to My Account → Billing Settings & Invoices, then select an invoice number.

Step by step

Download the invoice from Mailjet

  1. Open My Account and choose Billing Settings & Invoices.

  2. Scroll to the summary of issued invoices.

  3. Click the invoice number to view and download the PDF.

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Older documents

Where historical invoices are stored

My Account → Billing Settings & Invoices

Missing evidence

What to do if an invoice is missing

Confirm the paying account and ask Mailjet support about an absent invoice.

Troubleshooting

Common retrieval problems

  • Updating profile details does not change an already-issued invoice.

Reconciliation

Match the invoice to a card or bank charge

  • Match the issued total and currency, including any tax shown on the document.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Mailjet: official billing help ↗official