Step by step
Download the invoice from Matomo Cloud
Sign in to the Matomo Cloud instance and open Administration.
Go to Account, then Invoices, and use the eye button beside the required invoice.
Use the browser print dialog to save the opened invoice as a PDF.
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Older documents
Where historical invoices are stored
Administration → Account → Invoices
Missing evidence
What to do if an invoice is missing
Invoices must be downloaded individually. Save copies before cancellation; the documentation does not specify a fixed post-cancellation retention period.
Troubleshooting
Common retrieval problems
- Invoices must be downloaded individually. Save copies before cancellation; the documentation does not specify a fixed post-cancellation retention period.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Matomo Cloud charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.