Step by step
Download the invoice from Mentimeter
Sign in to the account that made the Mentimeter purchase and select Billing from the profile menu.
Find the transaction in Billing History and select Open invoice.
Use Download receipt or Download invoice to save the PDF.
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Older documents
Where historical invoices are stored
Profile → Billing → Billing History
Missing evidence
What to do if an invoice is missing
Purchase documents are available only in the purchasing account. Unpaid transactions show Pay invoice; billing-detail corrections require support.
Troubleshooting
Common retrieval problems
- Purchase documents are available only in the purchasing account. Unpaid transactions show Pay invoice; billing-detail corrections require support.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Mentimeter charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.