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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Mention invoices

Administrators can open profile → Billing and scroll to Invoice History for PDF invoices.

Step by step

Download the invoice from Mention

  1. Open the profile icon at the bottom of the Mention account.

  2. Choose Billing and scroll to Invoice History.

  3. Select the relevant invoice and download its PDF.

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Older documents

Where historical invoices are stored

Profile → Billing → Invoice History

Missing evidence

What to do if an invoice is missing

Check the team owner's or designated billing-contact inbox, including spam.

Troubleshooting

Common retrieval problems

  • Invoices can be paid, unpaid or payment due; an invoice alone does not prove settlement.

Reconciliation

Match the invoice to a card or bank charge

  • Match paid status and amount to the bank charge and retain unpaid records separately.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Mention: official billing help ↗official