Step by step
Download the invoice from Metricool
Open Plan and billing in the paying account.
Scroll to Payment history and locate the period.
Click the document icon to download the invoice.
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Older documents
Where historical invoices are stored
Plan and billing → Payment history
Missing evidence
What to do if an invoice is missing
Ask the owner for a copy; invoices from a past paid subscription remain accessible after reverting to Free.
Troubleshooting
Common retrieval problems
- An invoice email contains a download link rather than a PDF attachment.
Reconciliation
Match the invoice to a card or bank charge
- Match the completed payment and billed period, retaining the account identity alongside the invoice.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.