Step by step
Download the invoice from Mindomo
Open your initials or profile picture in the dashboard and select Account.
Use Membership, then Plan & billing.
In Purchases and invoices, find the payment by date and amount and select View or Download.
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Older documents
Where historical invoices are stored
Account → Membership → Plan & billing → Purchases and invoices
Missing evidence
What to do if an invoice is missing
The Keys & downloads tab contains desktop license information; payment documents are under Plan & billing instead.
Troubleshooting
Common retrieval problems
- The Keys & downloads tab contains desktop license information; payment documents are under Plan & billing instead.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Mindomo charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Mindomo: official billing help ↗official