Step by step
Download the invoice from Miro
Sign in to the Miro team or company that owns the paid plan.
Select your profile avatar and open Admin console.
Choose Billing in the left sidebar.
Open the Invoices tab.
Find the billing period and select Download.
If portal access is unavailable, search the configured billing inbox for Miro's Stripe invoice or receipt email.
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Older documents
Where historical invoices are stored
Admin console > Billing > Invoices, with duplicate access through the configured billing inbox.
Missing evidence
What to do if an invoice is missing
Confirm you are an eligible admin, search the billing inbox, and if the workspace was downgraded to Free use the historical Stripe billing emails because billing settings are no longer available.
Troubleshooting
Common retrieval problems
- The user lacks Team Admin, Company Admin, or Billing Admin access.
- The paid workspace was downgraded to Free.
- The invoice email went to a different billing address.
- A prorated license adjustment is mistaken for a duplicate charge.
Reconciliation
Match the invoice to a card or bank charge
- Match renewal and true-up invoices separately.
- Check Remaining Time and Unused Time lines after seat or plan changes.
- Use the invoice number, billing period, payment method, and total together when matching a Stripe-processed charge.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.