Step by step
Download the invoice from Moosend
Choose More, then Billing from the menu bar.
Open Overview in the left menu and find Invoices.
Locate the date and amount, then click Pdf to download the document.
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Older documents
Where historical invoices are stored
More → Billing → Overview → Invoices
Missing evidence
What to do if an invoice is missing
Check the account and invoice recipients, then contact support if the record cannot be found.
Troubleshooting
Common retrieval problems
- Invoice settings and the invoice archive are different areas within Billing.
Reconciliation
Match the invoice to a card or bank charge
- Keep the invoice number, date and total with the payment record.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Moosend: official billing help ↗official