Step by step
Download the invoice from Moqups
Open Account Settings from the lower-left sidebar.
Select Billing & Payments and locate Payment History.
Download the PDF for the completed card or PayPal payment.
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Older documents
Where historical invoices are stored
Account Settings → Billing & Payments → Payment History
Missing evidence
What to do if an invoice is missing
Bank-transfer customers receive a proforma before payment and a final invoice after confirmation; support can replace a missing final copy.
Troubleshooting
Common retrieval problems
- Bank-transfer customers receive a proforma before payment and a final invoice after confirmation; support can replace a missing final copy.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Moqups charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Moqups: official billing help ↗official