Step by step
Download the invoice from Motion Array
Sign in, select the profile icon and open My Account.
Choose Invoices; team administrators use My Team Invoices.
Select the required invoice and its download button.
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Older documents
Where historical invoices are stored
Profile → My Account → Invoices
Missing evidence
What to do if an invoice is missing
Invoices can take 3–5 hours after purchase. Israeli customers receive invoices by email instead of the website archive.
Troubleshooting
Common retrieval problems
- Invoices can take 3–5 hours after purchase. Israeli customers receive invoices by email instead of the website archive.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Motion Array charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.