Skip to content
BillproofFind an invoice
Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Mux invoices

Open Account Settings → Billing to access invoices. Use Billing Breakdown only as supporting detail for already issued billing cycles.

Step by step

Download the invoice from Mux

  1. Sign in to the Mux account responsible for the charge.

  2. Open Account Settings → Billing.

  3. Find the invoice for the billing period you are reconciling.

  4. If you need cost detail, review the corresponding issued cycle in Billing Breakdown.

Make next month easier

Still chasing software invoices every month?

Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.

Join invoice-tracking early access

Older documents

Where historical invoices are stored

Account Settings → Billing.

Missing evidence

What to do if an invoice is missing

Check the billed account and whether the cycle has been invoiced. Billing Breakdown does not show current, uninvoiced costs.

Troubleshooting

Common retrieval problems

  • The documented Billing Breakdown covers the last six invoiced cycles; that reporting window is not a promise about invoice retention.

Reconciliation

Match the invoice to a card or bank charge

  • Retain the issued invoice as the charge record and the cost breakdown as supporting usage evidence.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Mux: official billing help ↗official
  2. Billing Breakdown reporting limits ↗official