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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Notta invoices

For web card payments, use the workspace Owner account: Billing → Payment history → Get invoice → Get English Invoice, then follow the Stripe email link.

Step by step

Download the invoice from Notta

  1. Select the workspace where payment was made, then profile → Billing.

  2. Under Payment history, choose Get invoice beside the payment.

  3. Select Get English Invoice to open the Stripe portal.

  4. Enter the subscription email, request its secure link, and use that link to download the invoice.

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Older documents

Where historical invoices are stored

Billing → Payment history → Get invoice

Missing evidence

What to do if an invoice is missing

Apple and Google Play purchases use their respective store receipts. Hardware purchases have separate seller-specific invoice routes.

Troubleshooting

Common retrieval problems

  • The email entered in Stripe must match the subscription, not an unrelated finance address.

Reconciliation

Match the invoice to a card or bank charge

  • Separate Notta subscriptions from recorder hardware purchases when reconciling expenses.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Notta: official billing help ↗official