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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download Nuclino invoices

Find your Nuclino receipt through Team settings → Plans & billing → View billing history. Select VIEW on the receipt, then use Print and Save as PDF.

Step by step

Download the invoice from Nuclino

  1. Open the main menu, choose your team name, and select Team settings.

  2. In Plans & billing, use the three-dot menu beside the plan and choose View billing history.

  3. Select VIEW on the receipt, then use Print and Save as PDF.

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Older documents

Where historical invoices are stored

Team settings → Plans & billing → View billing history

Missing evidence

What to do if an invoice is missing

Only owners and admins can retrieve receipts. A paid copy is emailed after each payment; support handles billing-email changes.

Troubleshooting

Common retrieval problems

  • Only owners and admins can retrieve receipts. A paid copy is emailed after each payment; support handles billing-email changes.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the Nuclino charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Nuclino: official billing help ↗official