Step by step
Download the invoice from Paperform
Open the avatar menu at the top right of the dashboard.
Select Account Settings and choose the Receipts tab.
Find the plan payment and download its receipt.
If your account uses the Billing Portal, open it under Account Settings → Billing for invoices and receipts.
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Older documents
Where historical invoices are stored
Account Settings → Receipts; Billing → Billing Portal where applicable.
Missing evidence
What to do if an invoice is missing
Confirm the purchasing account. If the receipt remains missing, contact Paperform support with the payment date and account email.
Troubleshooting
Common retrieval problems
- Plan receipts are separate from customer payments collected through Paperform forms; billing-details changes concern future receipts.
Reconciliation
Match the invoice to a card or bank charge
- Label the document with the billed product so Paperform and Papersign costs are not combined accidentally.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.