Step by step
Download the invoice from Pitch
As workspace owner or admin, open the workspace name menu and choose Settings.
Select Billing and scroll to invoices.
Choose View beside an invoice to start its download.
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Older documents
Where historical invoices are stored
Workspace name → Settings → Billing → invoices
Missing evidence
What to do if an invoice is missing
Invoices also go directly to the billing contact's email, which may belong to someone outside the workspace.
Troubleshooting
Common retrieval problems
- Invoices also go directly to the billing contact's email, which may belong to someone outside the workspace.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Pitch charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Pitch: official billing help ↗official