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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download PostHog invoices

Find your PostHog invoice through Organization billing → Manage card details and view past invoices. Open the relevant entry under Invoice history and download the invoice or receipt.

Step by step

Download the invoice from PostHog

  1. Open the organization's billing settings as an admin or owner.

  2. Select Manage card details and view past invoices to open Stripe.

  3. Open the relevant entry under Invoice history and download the invoice or receipt.

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Older documents

Where historical invoices are stored

Organization billing → Manage card details and view past invoices

Missing evidence

What to do if an invoice is missing

Billing combines usage across all projects in the organization. Read-only usage access does not grant full billing access.

Troubleshooting

Common retrieval problems

  • Billing combines usage across all projects in the organization. Read-only usage access does not grant full billing access.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the PostHog charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. PostHog: official billing help ↗official