Step by step
Download the invoice from PostHog
Open the organization's billing settings as an admin or owner.
Select Manage card details and view past invoices to open Stripe.
Open the relevant entry under Invoice history and download the invoice or receipt.
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Older documents
Where historical invoices are stored
Organization billing → Manage card details and view past invoices
Missing evidence
What to do if an invoice is missing
Billing combines usage across all projects in the organization. Read-only usage access does not grant full billing access.
Troubleshooting
Common retrieval problems
- Billing combines usage across all projects in the organization. Read-only usage access does not grant full billing access.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the PostHog charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- PostHog: official billing help ↗official