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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Prezi invoices

Open Account Settings → License → Payment and select the PDF for the payment date. Check billing details carefully before continuing; Prezi restricts later changes to that information.

Step by step

Download the invoice from Prezi

  1. Open Account Settings and select License.

  2. Under Payment, find the billing-history date and select its PDF.

  3. Complete and carefully verify the requested billing details before choosing Continue.

  4. For a team purchase, use the admin console's Billing tab and Download invoice under Previous invoices instead.

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Older documents

Where historical invoices are stored

Account Settings → License → Payment; teams use admin-console Billing.

Missing evidence

What to do if an invoice is missing

Check the invoice emailed after purchase. A trial has no downloadable paid invoice until the card is successfully charged.

Troubleshooting

Common retrieval problems

  • Prezi asks for billing details for each purchase or renewal and warns that they cannot be changed after continuing.

Reconciliation

Match the invoice to a card or bank charge

  • Distinguish personal license purchases from team invoices before matching the charge.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Prezi: official billing help ↗official
  2. Team invoice access ↗official