Step by step
Download the invoice from Productboard
Sign in to the Productboard subscription account with billing access.
Open the Billing page and review billing history.
Select the required payment and download its invoice.
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Older documents
Where historical invoices are stored
Billing page → billing history
Missing evidence
What to do if an invoice is missing
Productboard also sends a confirmation when each payment is processed. A billing confirmation is not a substitute for checking the invoice details.
Troubleshooting
Common retrieval problems
- Productboard also sends a confirmation when each payment is processed. A billing confirmation is not a substitute for checking the invoice details.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Productboard charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.