Step by step
Download the invoice from Remote People
Sign in to the Remote People client portal with Finance or Admin access.
Open the Payments area and locate the invoice in the Invoices list.
Use the document icon beside the record to download it; compare the status before treating it as paid.
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Older documents
Where historical invoices are stored
Client portal → Payments / Invoices
Missing evidence
What to do if an invoice is missing
Monthly PDF invoices are emailed to the designated Finance Contact. Payroll reports and employee-cost CSV exports are separate supporting records.
Troubleshooting
Common retrieval problems
- Monthly PDF invoices are emailed to the designated Finance Contact. Payroll reports and employee-cost CSV exports are separate supporting records.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Remote People charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.