Step by step
Download the invoice from Riverside
On a computer, open the account menu and select your plan name or Plan & Billing.
Choose Manage payment for individual accounts or Manage billing for Business.
In Invoice History, select a billing date; use View More for older records.
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Older documents
Where historical invoices are stored
Plan & Billing → payment provider → Invoice History
Missing evidence
What to do if an invoice is missing
Contact support for invoices older than a year or another tier; Business non-card customers should contact their CSM.
Troubleshooting
Common retrieval problems
- The available controls differ between individual and Business subscriptions.
Reconciliation
Match the invoice to a card or bank charge
- Match the subscription tier, invoice date and charged amount to the payment.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.