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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download RoboForm invoices

Open the RoboForm extension's Settings, select License & Billing, and choose Get receipt beside the purchase near the bottom of the page.

Step by step

Download the invoice from RoboForm

  1. Open the RoboForm browser extension and its three-dot menu.

  2. Select Settings, then License & Billing.

  3. Scroll to the purchase list near the bottom.

  4. Choose Get receipt beside the relevant purchase.

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Older documents

Where historical invoices are stored

Extension Settings → License & Billing → purchase list.

Missing evidence

What to do if an invoice is missing

Check that the extension is signed in to the purchasing account, then ask RoboForm support if the paid purchase is still missing.

Troubleshooting

Common retrieval problems

  • A shared password or vault does not identify which account purchased the license.

Reconciliation

Match the invoice to a card or bank charge

  • Match the selected purchase's date and total to the renewal or initial license charge.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. RoboForm: official billing help ↗official