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Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Sanity invoices

Select the organization in Manage and open Billing for invoice PDFs; use Open Customer Portal for recent records if needed.

Step by step

Download the invoice from Sanity

  1. Open Sanity Manage and select the organization, not a project.

  2. Open Billing and find the previous invoice.

  3. Download its PDF; if recent invoices are missing, choose Open Customer Portal.

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Older documents

Where historical invoices are stored

Manage → Organization → Billing

Missing evidence

What to do if an invoice is missing

Check the organization billing role and customer portal before requesting a missing invoice.

Troubleshooting

Common retrieval problems

  • The Costs view excludes some credits, discounts and adjustments, so it can differ from the final invoice.

Reconciliation

Match the invoice to a card or bank charge

  • Match the finalized PDF total and retain the organization's project allocation separately.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Sanity: official billing help ↗official
  2. Costs reporting and billing distinction ↗official