Step by step
Download the invoice from Screaming Frog
Use the website account associated with your online licence purchase.
Sign in and retrieve the invoice from the account's purchase records.
If the licence was purchased through invoicing instead of the website, contact Screaming Frog support for a copy.
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Older documents
Where historical invoices are stored
Screaming Frog website account → licence and invoice records
Missing evidence
What to do if an invoice is missing
Bank-transfer and PayPal-invoice purchases do not create a website account; the online-account route does not cover those orders.
Troubleshooting
Common retrieval problems
- Bank-transfer and PayPal-invoice purchases do not create a website account; the online-account route does not cover those orders.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Screaming Frog charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.