Step by step
Download the invoice from Sender
Open Account settings and choose Billing.
Select Invoices and find the date and invoice number.
Check its status and use Download Invoice to save the PDF.
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Older documents
Where historical invoices are stored
Account settings → Billing → Invoices
Missing evidence
What to do if an invoice is missing
Contact Sender support with the invoice number if an issued invoice needs correction.
Troubleshooting
Common retrieval problems
- Waiting for payment means the invoice is outstanding; downloading it does not settle it.
Reconciliation
Match the invoice to a card or bank charge
- Match paid invoices to bank charges and keep outstanding bills separate.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Sender: official billing help ↗official