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Billing guide availableVerified September 6, 2026

Manual billing workflow

How to find and download SendGrid invoices

Open SendGrid Settings > Account Details > Billing, find the previous invoice, and click its download icon.

Step by step

Download the invoice from SendGrid

  1. Sign in to the Twilio SendGrid console.

  2. Open Settings > Account Details > Billing.

  3. Find the invoice by month in the Invoices section.

  4. Click the download icon; use the paid invoice's receipt section when needed.

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Older documents

Where historical invoices are stored

Settings > Account Details > Billing > Invoices

Missing evidence

What to do if an invoice is missing

Check the billing email and remember that only a limited number of recent invoices may be shown; request older copies from SendGrid support.

Troubleshooting

Common retrieval problems

  • Only recent invoices appear in the console.
  • The account was terminated or the user lacks administrator permission.

Reconciliation

Match the invoice to a card or bank charge

  • Match account, invoice month, plan, overages, payment method ending, and total.
  • Separate current-plan charges from prior-month usage and overages.

Verification

Sources and review date

Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Twilio SendGrid billing ↗official