Step by step
Download the invoice from Sentry
Sign in to Sentry and select the organization that owns the subscription.
Open organization settings and choose Usage & Billing.
Open the Subscription section.
Select View all receipts.
Open the required invoice or receipt and save the document offered by the portal.
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Older documents
Where historical invoices are stored
Usage & Billing → Subscription → View all receipts
Missing evidence
What to do if an invoice is missing
Confirm the selected organization and ask an Owner or Billing member to retrieve the document. If those users also cannot see it, contact Sentry Support with the organization slug and billing period.
Troubleshooting
Common retrieval problems
- The user is in the wrong Sentry organization.
- A Member or Manager role does not have Billing access.
- The user expects an invoice in a general account menu instead of organization Usage & Billing.
Reconciliation
Match the invoice to a card or bank charge
- Match organization, billing period, plan, currency, total, and receipt date.
- Review usage or plan changes if the charge differs from the prior period.
Verification
Sources and review date
Last verified August 28, 2026. If the vendor portal has changed, use the linked official documentation.