Step by step

Download the invoice from Shopify

Sign in to the Shopify admin for the billed store or organization.
Open Settings and select Billing.
Under Past bills, select the bill by date and amount.
Choose Export bill and select PDF or CSV.

Make next month easier

Still chasing software invoices every month?

Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.

Join invoice-tracking early access

Older documents

Where historical invoices are stored

Shopify admin > Settings > Billing > Past bills

Missing evidence

What to do if an invoice is missing

Check each store and organization billing account, including old or paused stores, and verify that the role includes billing access.

Troubleshooting

Common retrieval problems

The charge belongs to a different store or organization.
An app, shipping, or third-party charge is mistaken for the Shopify plan fee.

Reconciliation

Match the invoice to a card or bank charge

Match store, bill number, billing period, payment method, and total.
Use the detail section to separate subscription, app, shipping, transaction, and tax charges.

Verification

Sources and review date

Last verified August 29, 2026. If the vendor portal has changed, use the linked official documentation.

Exporting your Shopify bills ↗official