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Billing guide availableVerified October 22, 2026

Manual billing workflow

How to find and download Slido invoices

Find your Slido invoice through Host mode → Organization settings → Invoices. Locate and download the invoice for the plan payment.

Step by step

Download the invoice from Slido

  1. In host mode, open the profile menu.

  2. Choose Organization settings and billing, then Invoices.

  3. Locate and download the invoice for the plan payment.

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Older documents

Where historical invoices are stored

Host mode → Organization settings → Invoices

Missing evidence

What to do if an invoice is missing

Self-service history starts January 1, 2023; ask support for older records. A new invoice can take up to 15 minutes to appear.

Troubleshooting

Common retrieval problems

  • Self-service history starts January 1, 2023; ask support for older records. A new invoice can take up to 15 minutes to appear.

Reconciliation

Match the invoice to a card or bank charge

  • Compare the document date, amount, and currency with the Slido charge. Check payment status separately from the invoice issue date.

Verification

Sources and review date

Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Slido: official billing help ↗official