Step by step
Download the invoice from Snowflake
Confirm that the Snowflake customer is billed On Demand rather than through a capacity contract.
Sign in to Snowsight with the required organization billing roles.
Open Admin > Billing.
Select the Snowflake billing tab, then Invoices.
Choose the required period and download the invoice.
Retrieve the monthly usage statement and query Organization Usage billing views when usage reconciliation needs more detail.
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Older documents
Where historical invoices are stored
Snowsight > Admin > Billing > Snowflake billing > Invoices for eligible On Demand accounts.
Missing evidence
What to do if an invoice is missing
Verify the account is On Demand, switch to the organization account or an ORGADMIN-enabled account, confirm the GLOBALORGADMIN or ACCOUNTADMIN plus ORGADMIN roles, and use the Snowflake account team for capacity-contract invoices.
Troubleshooting
Common retrieval problems
- A capacity-contract customer expects the On Demand invoice workflow.
- The user is in an account without ORGADMIN enabled.
- ACCOUNTADMIN is present without the required ORGADMIN role.
- A usage statement is treated as the payable invoice.
Reconciliation
Match the invoice to a card or bank charge
- Match organization, billing period, and invoice total.
- Reconcile compute, storage, and data-transfer usage separately before summing to the invoice.
- Use the monthly usage statement and Organization Usage views to explain consumption, while retaining the invoice as payment evidence.
Verification
Sources and review date
Last verified August 28, 2026. If the vendor portal has changed, use the linked official documentation.
- Access billing invoices ↗official
- Cost & billing ↗official