Step by step
Download the invoice from Strapi Cloud
Open the paid project's dashboard and select Settings.
Choose Billing & Invoices and find the relevant record.
Check its status, then use the invoice download icon. For all projects, use Profile → Invoices.
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Older documents
Where historical invoices are stored
Project Settings → Billing & Invoices, or Profile → Invoices
Missing evidence
What to do if an invoice is missing
Ask the project owner to retrieve the invoice if you are a maintainer.
Troubleshooting
Common retrieval problems
- Pending, due, unpaid and voided records are not interchangeable with paid invoices.
Reconciliation
Match the invoice to a card or bank charge
- Keep the project name and payment status with the record for reconciliation.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.