Step by step
Download the invoice from StreamYard
Choose the StreamYard team associated with the payment.
Open Account at the top left, then Billing.
Select Load invoices and View for the relevant payment.
Choose Download invoice or Download receipt in the opened billing document.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Account → Billing → Load invoices for the selected team.
Missing evidence
What to do if an invoice is missing
Business-plan owners should check the invoices emailed by their account executive; the standard Billing page is unavailable for that plan.
Troubleshooting
Common retrieval problems
- Only the account Owner can access this billing workflow, and free accounts have no paid invoices to retrieve.
Reconciliation
Match the invoice to a card or bank charge
- Keep the team name with the document so charges from separate teams are not combined.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.