Step by step
Download the invoice from Teachable
Open the relevant school's admin as its Primary Owner.
Choose Settings → Billing.
Find the payment under Billing History and select Download invoice.
Use Resend Receipt if you need another copy sent to your Teachable email address.
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Older documents
Where historical invoices are stored
School admin → Settings → Billing → Billing History.
Missing evidence
What to do if an invoice is missing
Ask the Primary Owner to retrieve the invoice when billing is unavailable. A student purchase receipt belongs to the course transaction, not the school's plan history.
Troubleshooting
Common retrieval problems
- Access to teaching or administering courses does not necessarily include subscription billing access.
Reconciliation
Match the invoice to a card or bank charge
- Keep the school identifier with the invoice so charges from multiple schools are not confused.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.