Step by step
Download the invoice from Thinkific
Sign in to the Admin Dashboard for the paid site.
Open Account → Account Management.
Find Invoices and select Download PDF beside the required charge.
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Older documents
Where historical invoices are stored
Admin Dashboard → Account → Account Management → Invoices.
Missing evidence
What to do if an invoice is missing
Have the Site Owner or Site Admin retrieve the document if your role lacks access. Confirm that you are in the site that holds the subscription.
Troubleshooting
Common retrieval problems
- This history covers Thinkific subscription costs, not invoices for students' TCommerce purchases.
Reconciliation
Match the invoice to a card or bank charge
- Label the document with the school and billing period before matching the platform charge.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.